Property: 9 |
Cleaning: 9 |
Host: 6 |
Location: 10 |
Price/Quality: 8
The property is in an enviable location, perfect for visiting the center of Rome, the room is pleasantly furnished and, despite a small 'four-legged' inconvenience on the first day, promptly resolved, very clean. Unfortunately, we had an ambivalent experience with Mrs. Elisabetta: until the evening of the fourth day very kind and courteous, the last day decidedly less. Specifically, during the evening mentioned above, we were asked for the first time, via message, to be more delicate in using the noisy lock of the room when moving between it and the external bathroom, a reasonable request and related to an actual lack on our part. The next morning, just before nine o'clock, not at dawn, our efforts to be as quiet as possible, admitting that my boyfriend is often clumsy, were deemed insufficient by the landlady who thundered into the room very angry, stating that we had been, I quote verbatim: 'Warned in all sauces,' warnings received: one, not even in person. She also tells us that the agreements previously made for the luggage storage had fallen through and that we would have to manage the luggage on the last day ourselves. The room is very nice, but be quiet.
stayed from 04/03/2023 to 04/07/2023
The answer from the host:
Gentile sig.na Carnazza, se lei voleva fare tutti i rumori che avrebbe voluto e avere servizi gratis ( tipo servizio bagagli) forse avrebbe dovuto essere più delicata visto che conviveva in un b&b con altri ospiti, che pagano anche per riposare. Le consiglio per la prossima volta una casa vacanze!.inoltre se non si è cortesi non ci si può aspettare nessuna cortesia.