Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 9 |
Price/Quality: 9
| Breakfast: 9
Hello, I am Mariella and I wanted to share my experience with you. Although I am an adult, I do not have much familiarity with travel and movements. My job is close to home, my vacations are always comfortable by car with my husband, and my work trips are always in the company of my colleagues. When my mother needed to be hospitalized at Humanitas for a surgery, I panicked, not only because of the stress of the healthcare situation. My dad is elderly, my brothers have more binding work commitments, with children younger than mine. Who could accompany mom on this adventure? I, the eldest, with the most independent children, with a job that allows me to take leave not only during holidays or in the summer season. Total panic. I must admit that I do not know how to move in a big city alone, and this was compounded by the fact that my mother, poor thing, could not even drag her suitcase due to the underfunctioning of both her arms. My sister started looking for a hotel nearby the hospital to spare me the stress of traveling. The search stopped when she spoke on the phone with Davide, who addressed all the issues raised, solving each one with tact and serenity. At Milan station, I found a nice, polite, and discreet young man who welcomed us with a big smile and drove us in his car to Botton d'Oro 2. The bed and breakfast is immersed in a beautiful, relaxing park, the room is comfortable and equipped, with great attention even to the little details. The availability and discretion of Davide and Veronica are truly exquisite. Davide would accompany me and pick me up from the hospital, even accommodating the times when necessary. What struck me a lot, and honestly I did not expect, was their emotional closeness. Truly special. Thank you guys, you deserve so much luck!
stayed from 09/20/2013 to 09/25/2013
The answer from the host:
Grazie mille Mariella!
Scusa se ti rispondo solo ora. Spero vada tutto bene e che stiate tutti bene. Vi auguro di tornare a trovarmi per altri motivi, magari per EXPO 201 !!!
Un abbraccio,
Davide.
