Conditions
Cancellation conditions (except for non-refundable rates)
You may cancel your booking up to 2 days before the check-in date. In the case of failure to show or late cancellation, you will be charged for one night’s stay
Payment terms
Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in after 8:30 AM
Check-out before 11:00 AM- If you're late you may be charged for an extra night
For a booking including breakfast, breakfast is served from 4:30 AM to 7:30 AM
Municipal tax of €5.50 per person per night is applicable up to 7 consecutive days maximum. Children aged under 12 do not pay municipal tax
Fresh towels every 3 days
Fresh sheets every 4 days
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 10:30 AM
Final cleaning is included in the price
No meal preparation allowed in rooms
No guests allowed in rooms
Pets
Conditions for pets staying in this facility:
- Dogs, cats of any size
- Well-behaved, not aggressive or noisy
- Pet bed, bowl
Other notes
The tourist tax of the Municipality of Florence is 5,50 euros per day per person. It is not included in the booking price