Hospitality***

Hotel

Good 8.4 / 10

(49 reviews)

map

Via Salvatore Morso, 41 - Palermo (PA) - Area: mid-centre

+39

Código de identificación nacional: IT082053A16UFAOXMP

Código de identificación regional: 19082053A302229

Located a few meters from the Central Station of Palermo, the Hospitality Hotel is a new and modern accommodation facility, born from the complete renovation of an ancient building of the last century, and completed in 2016. The Hospitality Hotel welcomes its guests in an environment dynamic and young, characterized by a skilful balance between comfort, quality and convenience.

Each room has been created with geometries that can be used in a practical and comfortable way and the choice of materials, colors and lighting has also embraced the desire to convey harmony and a feeling of widespread well-being. Inside the rooms are spacious and equipped with the best comforts. The Hospitality Hotel also offers an outdoor area, a welcoming terrace / courtyard with comfortable seats for moments of reading, work or simple and pleasant relaxation. This area is also completely covered by wi-fi internet service.

Palermo has a lot to offer to those who arrive in the city - both from the point of view of work and of culture and entertainment - and, here at the Hospitality Hotel ***, we certainly don't want to be less.

Rooms and Rates

Disabled Access
Air Conditioning
Romantic Atmosphere
Garden
TV
Free Wifi
Family
Business
Hair dryer
Fine Design
Charm
Heating

Declared by the Innkeeper

Various information

Disabled Access
Rooms with air conditioning
English speaker

House features

Recently restored house
Sharing areas available for guests

Air conditioning and heating systems of the house

Certified systems
Heating systems
Air conditioning
Room temperature controller
Double glazing or solar panels

Electric system

Certified systems
Emergency lights or fire exit directions
Smoke and fire alarms
Photovoltaic or other forms of renewable energy

Services of the house

Garden
Terrace
Access for the disabled

Location and surroundings

City centre
Near (within 10 mins) pubblic transports
Near (within 45 mins) train station / airport / port

Number of rooms

Total number of rooms: 14
Number of rooms with own bathroom inside the room (ensuite): 14

Size of rooms

Between 21 and 30 sqm

Bathroom facilities

Bathrooms restored in the last 5 years
Hydromassage
Hair dryer
Monodose products

Room facilities

TV
Mirror or luggage case
Fridge
Internet connection or telephone

Furnishing

Terrace / balcony
2 windows / panoramic view
Desk / table and chairs
Sofa / armchairs

Cleaning services

Daily

Services

Guides / maps / books available
Discounts in local shops and restaurants for the guests

Holiday themes - the place

Arts town

Holiday themes - town size

Metropolis - over 300.000 in.

Holiday themes - area features

Near monuments
Arts or archeologic area
Cultural events and arts exhibitions
Wine and food attractions area
Local crafts
Metropolitan area
Historic centre
Shopping area

Holiday themes - house features

Fine design
Charm
Family
Business
Romantic atmosphere

Guests in this venue liked:

in the city center
near the station
cheap
the design of the property
very new
abundant breakfast
near the metro
shopping area
charming property

Good

8.4 / 10

Property

Cleaning

Host

Location

Price/Quality

Breakfast

reviews

map

Property

Cleaning

Host

Location

Price/Quality

Breakfast

Overall Rating

8.4

49 reviews

claudia

The hotel is advertised as wheelchair accessible, but it is not wheelchair friendly in any way. The room is tiny and a wheelchair user cannot move around freely in the room. There are two grab bars that are poorly placed and basically useless. The breakfast was okay at best. There was no fresh fruit; the chocolate is fake, as is the juice. The staff are very friendly and accommodating.

stayed from 09/29/2025 to 10/01/2025

meg

The people at the reception desk were wonderful to me when my husband was admitted to the Policlinico Hospital, which happens to be across the street. They helped me get in touch with the Canadian Embassy in Rome, as well as with Canada Life, our health insurer back here in Canada.

stayed from 09/07/2025 to 09/13/2025

laura

Hotel located in the centre of Palermo. There was a lot of noise in the hotel from people who did not respect those who were sleeping. Noise in the street: people shouting under the windows, with rather poor insulation. The streets leading to the hotel are dirty. The hotel receptionist recommended a restaurant to us; he said it was good and cheap. It was a family restaurant, and the prices were very affordable, the dishes cost five euros, but everything was frozen and the pasta was cooked. Do not go there, the quality was more than mediocre. Personally, I do not recommend it. The hotel itself is fine; it was clean, the room was nice and the bed comfortable, but there was a lot of noise in the hotel from Italian guests and a lot of noise in the street as well.

stayed from 10/24/2025 to 10/25/2025

The answer from the host:
Buongiorno Sig.ra Fiore, sono contento che lei abbia trovato il nostro hotel confortevole e pulito secondo el sue aspettative. Ci spiace purtroppo constatare che il suo giudizio complessivo sia stato condizionato da fattori che non dipendono dalla nostra gestione. Il fatto che le strade siano sporche purtroppo è una caratteristica sgradevole che riguarda un po' tutta la città; ma il nostro hotel che colpa ha? Per quanto riguarda i clienti italiani che facevano rumore all'interno e all'esterno dell'hotel, mi posso scusare per l'inciviltà delle altre persone; ma il nostro hotel che colpa ha? Infine, per quanto concerne il ristorante in cui vi siete recati su nostro consiglio, le posso dire che spesso ci viene chiesto di consigliare dei ristoranti nelle immediate vicinanze dell'hotel e noi consigliamo in base alle esigenze di chi chiede l'informazione. Spesso viene anche chiesto di consigliare ristoranti che non costino molto, altrimenti potremmo consigliare ristoranti stellati a distanze siderevoli dal nostro hotel ed uscirne indenni. Ovviamente se consigliamo dei ristoranti piuttosto che altri, lo facciamo perche riceviamo feedback positivi da voi stessi clienti che ci andate, non certo perchè li frequentiamo noi del posto; ed anche in questo caso il nostro hotel che colpa ha?...spero soltanto di averla aiutata a riflettere sul fatto che il giudizio sul nostro hotel dovrebbe limitarsi ai servizi offetti dal nostro hotel e non a tutti i disguidi che lei ha potuto avere durante la sua vacanza a Palermo. Ciò detto mi auguro di poterla rivedere qui a Palermo, perchè se è vero che Palermo è una città dalle mille contraddizioni, è anche vero che risulta essere una delle città più amate, proprio per le stesse contraddizioni. Buona giornata.

emma

Property: 2 | Cleaning: 7 | Host: 8 | Location: 4 | Price/Quality: 3

Room 1, on the landing, at the entrance of the Hospitality*** and next to the staircase and elevator... Very noisy! No privacy. Pen stains on the cover, broken furniture, etc. Only the staff was accommodating. We do not recommend this hotel, which is quite far from the center and 10 minutes from the station. Expensive for the quality and not worth a 3-star at all.

stayed from 06/27/2023 to 06/30/2023

françois

Everything was almost perfect, too bad that on the second night some clients settled in the inner courtyard to discuss loudly from 00:00 to 01:00.

stayed from 05/25/2023 to 05/27/2023

joaquín

I liked it a lot. Only one drawback: the location.

stayed from 08/19/2025 to 08/21/2025

mario

Property: 8 | Cleaning: 8 | Host: 8 | Location: 8 | Price/Quality: 8

mario rated this property but he didn't leave any comment

stayed from 10/28/2025 to 10/30/2025

The answer from the host:
Grazie mille per la recesione. Siamo felici che si sia trovato bene. Speriamo di rivederla! Saluti, Giuseppe Marco Badami

giovanni

Property: 7 | Cleaning: 7 | Host: 8 | Location: 6 | Price/Quality: 8

Good property in the historic center. Excellent welcome and availability of the staff, especially Mr. Giuseppe. Good breakfast.

stayed from 10/18/2025 to 10/22/2025

silva

Property: 8 | Cleaning: 10 | Host: 10 | Location: 7 | Price/Quality: 9

I had a very good stay. The property was conveniently close to the places I needed to reach for work, the staff were extremely kind and the premises were new and perfectly maintained.

stayed from 09/21/2025 to 09/23/2025

angelina

Property: 8 | Cleaning: 9 | Host: 8 | Location: 9 | Price/Quality: 9

Very convenient hotel near the hospital, clean and polite staff.

stayed from 07/23/2025 to 07/25/2025

santo

Excellent choice for a visit to Palermo.

stayed from 06/12/2025 to 06/13/2025

matteo

The staff is very kind and precise in every need. Top reception.

stayed from 04/22/2025 to 04/29/2025

cesare

Property: 9 | Cleaning: 10 | Host: 9 | Location: 8 | Price/Quality: 9

I had a good time, friendly people available for any request.

stayed from 11/12/2024 to 11/14/2024

marta

marta rated this property but he didn't leave any comment

stayed from 09/25/2024 to 09/28/2024

sebastiano

sebastiano rated this property but he didn't leave any comment

stayed from 09/01/2024 to 09/03/2024

simone

Property: 10 | Cleaning: 10 | Host: 10 | Location: 7 | Price/Quality: 9

Great structure, the young guy at the reception is really talented.

stayed from 07/22/2024 to 07/26/2024

angelo

Great value for money.

stayed from 03/19/2024 to 03/20/2024

silvano

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Everything great. Position reception hospitality.

stayed from 03/03/2024 to 03/04/2024

salvatore

Great structure.

stayed from 01/15/2024 to 01/16/2024

The answer from the host:
Grazie mille :)

lucia

lucia rated this property but he didn't leave any comment

stayed from 01/14/2024 to 01/15/2024

vincenzo

Property: 9 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 9

Comfortable, clean and spacious room. Helpful and kind staff.

stayed from 12/20/2023 to 12/21/2023

vito

Property: 10 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 10

Only one night stay, excellent welcome and accommodation, cozy and well-furnished room. \nI recommend it.

stayed from 12/19/2023 to 12/20/2023

alfio

Great.

stayed from 12/11/2023 to 12/12/2023

salvatore

salvatore rated this property but he didn't leave any comment

stayed from 11/19/2023 to 11/20/2023

sigismondo

Area not exactly central, not very recommendable at night, close to the Hospitality*** although for two nights no discomfort was felt at all. The staff is very courteous and helpful and the cleanliness is adequate.

stayed from 09/27/2023 to 09/29/2023

antonino

Too bad because it is not very well-kept especially in the cleaning of the short outdoor bed. And some points in the room are worn out. For the rest, the room cleaning is ok. Also the space.

stayed from 07/19/2023 to 07/20/2023

salvatore

salvatore rated this property but he didn't leave any comment

stayed from 06/23/2023 to 06/24/2023

alain

Property: 8 | Cleaning: 9 | Host: 7 | Location: 6 | Price/Quality: 6

Everything is extra, coffee or tea... despite the reasonable prices. A bit far from the center, but some rooms on the street are noisy. Otherwise, well-furnished rooms, nothing to complain about.

stayed from 06/10/2023 to 06/11/2023

teresa

Property: 9 | Cleaning: 10 | Host: 9 | Location: 10 | Price/Quality: 9

Excellent hospitality and cleanliness. I recommend it to those who, like me, are demanding in terms of cleanliness, I will return every time I have checks at the Hospitality***.

stayed from 05/15/2023 to 05/16/2023

giovanni

More than a three-star hotel at 103 euros per night, I would define it as a hostel! The only positive note is the breakfast with products purchased from a local pastry shop. Cleaning and location are terrible.

stayed from 04/23/2023 to 04/25/2023

matteo

matteo rated this property but he didn't leave any comment

stayed from 04/20/2023 to 04/24/2023

massimiliano

Very comfortable and clean hotel. The managers are kind and helpful.

stayed from 01/31/2023 to 02/11/2023

lorella

Impeccable organization and extreme professionalism. Really nothing negative about this fantastic structure. Even the transfer attendant was impeccable, almost like a guide. Thank you. Hospitality***.

stayed from 01/30/2023 to 01/31/2023

alessandro

Great facility, highly recommended.

stayed from 01/26/2023 to 01/27/2023

The answer from the host:
Grazie mille. Felici che vi siate trovati bene. Speriamo di rivederci.

antonella

antonella rated this property but he didn't leave any comment

stayed from 12/01/2022 to 12/02/2022

The answer from the host:
Grazie mille :)

nadia

nadia rated this property but he didn't leave any comment

stayed from 10/14/2022 to 10/16/2022

rabiaa

Great place. Very clean, very comfortable, the staff is kind, patient, and helpful. If I come back to Palermo, I will go there without any hesitation.

stayed from 08/03/2022 to 08/15/2022

sebastiano

sebastiano rated this property but he didn't leave any comment

stayed from 07/12/2022 to 07/13/2022

irene

irene rated this property but he didn't leave any comment

stayed from 07/01/2022 to 07/03/2022

mario

The structure looks very good. Recently built, the rooms are comfortable just right. Good breakfast and possibility to park the car in the garage adjacent to the structure. Owner available to meet the requests of his clientele. Only downside is the elevator too small (only one person fits). Overall very satisfied. Will return.

stayed from 06/25/2022 to 06/26/2022

mariano

Friendly, polite and available staff for any request.

stayed from 06/11/2022 to 06/12/2022

juri

juri rated this property but he didn't leave any comment

stayed from 05/09/2022 to 05/12/2022

silvia

Hotel that absolutely deserves the three stars it has. Good spaces in the room and modern but not impersonal decor. I greatly appreciated the availability and courtesy of the staff in managing the guest's needs before and during the stay.

stayed from 05/11/2022 to 05/12/2022

The answer from the host:
Siamo felici che il suo soggiorno sia stato di suo gradimento, cerchiamo di fare del nostro meglio per accontentarvi! Grazie mille , speriamo di rivederla presto! :)

roman

Property: 8 | Cleaning: 8 | Host: 7 | Location: 7 | Price/Quality: 6

roman rated this property but he didn't leave any comment

stayed from 04/15/2022 to 04/17/2022

The answer from the host:
Thanks a lot!

rossana

Everything ok, cleanliness and breakfast, only inconvenience having to do it in the room due to regulations, but being small it was a bit difficult. The outside area is ugly, a dirty neighborhood. Too bad because the hotel deserves it. Giuseppe and Massimo always available people.

stayed from 03/28/2022 to 04/01/2022

The answer from the host:
Grazie mille, cerchiamo di fare del nostro meglio! Speriamo di rivedervi presto! :)

elio

Property: 5 | Cleaning: 4 | Host: 4 | Location: 5 | Price/Quality: 4

Nice structure in the center very new and well maintained. Spacious double suite room, well taken care of in detail clean.

stayed from 10/16/2020 to 10/19/2020

andrea

andrea rated this property but he didn't leave any comment

stayed from 08/31/2020 to 09/06/2020

The answer from the host:
Buongiorno Sig. Andrea, la ringrazio per la sua bella recensione. Ci auguriamo di poterla ospitare nuovamente. Saluti. Lo staff.

andrea

I had a great time at Hospitality***. The structure is close to the station and 10 minutes from the historic center. The breakfast is plentiful with a good variety of choices, the rooms are clean and modern, and the staff is very kind and professional.

stayed from 08/18/2020 to 08/23/2020

The answer from the host:
Grazie mille, speriamo di riaverla presto! Massimo

giuseppe marco

I stayed at the Hospitality Hotel and had a great experience. The location is just a 10-minute walk from the historic center of Palermo, but also close to the hospital-university complex, making it suitable for both leisure and business stays. The room is very comfortable and clean, the outdoor courtyard is a refreshing space for those who prefer not to always stay inside the room. The reception staff is friendly and always available. The hotel has a very advantageous agreement with a private garage just behind it. They have a small pool with a whirlpool, which unfortunately I couldn't use due to personal reasons but I would like to do so in the future. Recommended, I will definitely come back!

stayed from 07/22/2020 to 07/23/2020

The answer from the host:
Grazie mille, speriamo di riaverla presto! Massimo